Hi again,

I have tried to send you the files modified by email but I got an error in the sending. I have used your email jbaptiste.ad…
Is it correct?

Regards

Hi,

sorry for the inconveniences.
It is a problem in the Google Maps section. I have updated the theme and it is resolved now.

I have send you the files modified with the problem resolved. I have modified your file index.html and the file map.js. Replace them in your website please.

You need to get an API code to run the map. Everything is…[Read more]

Hi Alice,

sorry for the inconveniences. I have made tests with both blocks and they work fine with the last version 3.8.0 of Gutenberg plugin.

Maybe it is an incompatibility with some plugin or the main theme. Could you create a new user for me in your admin panel? In that way, I can check the problems and try to resolve them. I have done this…[Read more]

Hi,

Really I don’t know why it’s no possible to check the theme from the page ‘Appearance > Customize’. I’m going to find the problem and try to resolve it.

Anyway, with the plugin WPBakery Visual Composer it is not the perfect place to modify the pages. The best way is from the edition of the pages, the option ‘Fronted editor’. And I don’t kno…[Read more]

Hi,

(A) Really I don’t know why it is no possible to check the theme from the page ‘Appearance > Customize’. I’m going to find the problem and resolve it. Anyway, with the plugin WPBakery Visual Composer it is not the perfect place to modify the pages. The best way is from the edition of the pages, the option ‘Fronted editor’.

(B) I have checked…[Read more]

Hi,

All of that is correct. Sorry if I didn’t explain it very well.

Regards

Hi,

if you purchase the plugin you will get the same options that you have in the installation of the theme Blanco. The same.
About the support, if there is some error with the plugin in the theme, I am the person to resolve it because I have a extended license to include it in my theme. Not you. So, don’t worry about that.
And about the…[Read more]

Hi,

I have checked your website and the theme is not installed. Advise when the the problems with the domain are resolved please.

About the plugin WPBakery Page Builder, it is require if you want to use all parts of the theme. It’s a great a plugin and very useful to create pages. And you don’t need purchase any license. The plugin is included…[Read more]

Hi,

I have checked you website but the theme Blanco is not installed. Could you upload it and advise me when it is ready please?

Regards

Send me the admin access to admin@creabox.es

Thanks

Hi,

I’m going to resolve the problem asap. You will receive and email when the theme will be update and ready.

Regards

Hi,

sorry for the inconveniences.

Do you want to use the google map section?

Regards

Hi,

sorry fot the delay to answer. I don’t know what happens.

Could you create a new user for me in your admin panel? In that way, I can check the problem and try to resolve it. I have done this with other user, so you can trust me.

Regards

Hi,

the plugin is ready now. You can download it from your ‘Download page’: https://themeforest.net/downloads

About the autoplay in the video. Does it happens in the browser Firefox?

Regards

Hi,

sorry for the inconveniences.
You are right about the Youtube version. There was an error and I resolved it and updated the plugin. You will receive an email when the plugin is ready.
But about the other problem with the self host video, I have made tests and it works fine. What kind of error do you get?

Regards

Hi,

1. Verde is an under construction plugin that you can use if you want to show a previous page before publish the finally theme. If you want to disable the plugin, go to the page ‘Verde Plugin > Configuration’ and edit the first option. The second option let you check the theme while the plugin ‘Verde’ is enabled and you are logged in.
2. Of…

[Read more]

I’m glad it works fine now. If you need something more, contact me.

Regards

Hi,

I have resolved the problem and I have sent you the plugin fixed to your email. Tell me if it works correctly to upload it to Codecanyon.

Regards

Hi,

it’s really strange. I have checked your website and the plugin is not activated. Is still happening the problem?

Regards

Hi,

I have made a test and the importation works fine. Could you create a new user for me in your admin panel? In that way, I can check the problem and try to resolve it. I have done this with other users, so you can trust me.

Regards