Hi,

it’s really strange. I have downloaded the theme and make a test and it works perfectly.

Could you create a new user for me in your admin panel? I will be able to check the problem and try to resolve it. I have done with other users and there were no problems. You can trust me.

Regards

Hi,

The last image is because you have enabled the plugin “Verde”. You can set up it from the page “Verde Plugin > Configuration”.

I don’t know why you have that problem. Could you create a new user for me in your admin panel? I can check the problem and try to resolve it. I have done with other users and there were no problems. You can trust…[Read more]

Hi,

what file have you uploaded? You have to upload the file “cian.zip” inside the folder “01 – Theme”.

Regards

Hi,

I have resolved the problem. You can check it.

Regards

Thanks.

I have imported all the demo content and it works fine.

Regards

Hi,

you can send me the data to access to admin@creabox.es

Regards

Hi,

It’s really strange. What WordPress version do you use?

Regards

Your welcome. If you need something more, contact me.

Regards

Hi,

sorry for the delay to answer.

When you create a new slide. You can add it in a page with the panel ‘Page Options’. Enable the option ‘Enable slider section’ and set up the options.

Regards

Hi,

sorry for the delay to answer and the inconveniences.

I have checked the theme and the bonus page works fine. I use the Safari version 9.1.2. What version do you use?
Could you send me your url to check your website?

Regards

Hi,

the plugin has been updated and it works perfectly with the last WordPress version 5.0

Regards

Hi,

I will check the website in Safari and I will resolve the problem.

Regards

Hi,

the portfolio grid is edited in a page edition.

When you create a page, you have to use the ‘Backend Editor’ option and there is a Visual Composer element called ‘Portfolio grid’. There, you can check and edit the option of a Portfolio grid element.

This element uses the items created in the Portfolio. You can select the number of…[Read more]

You have to removed the theme and then upload the new update.

Regards

Hi,

don’t worry about the version. It’s the same version because the update is to resolve that bug. There are not important change to upgrade the version.

Download the first option. In the file downloaded, you can get the file blanco.zip to upload again via FTP or your website.

Regards

Hi,

in your admin panel, there is a menu called ‘Portfolio’. There, you can create or edit the portfolio items and add new categories and tags.

In the menu ‘Portfolio -> All portfolio’, you can check all the items and theis images and content.

Regards

Hi,

I have updated the theme to resolve this problem. Shortly you will receive an email when the theme will be ready.

Regards

Hi Matt,

sorry for the inconveniences.
I really don’t know what your problem is exactly. What image options do you mean?

If you want, you can create a new user for me in your admin panel to check the problem exactly. Explain me the optios you want exactly.

Regards

Hi,

sorry for the inconveniences and the delay to answer. I will resolve the problem and it will be ready in the next update.

Regards

Hi,

sorry for the inconveniences. I will update the plugin to the last Gutenberg version.

Regards