Contact form is NOT working

Contact form is NOT working

Support Forums Azul – HTML Template Contact form is NOT working

Tagged: 

This topic contains 27 replies, has 3 voices, and was last updated by  CreaboxThemes 4 years, 10 months ago.

Viewing 15 posts - 1 through 15 (of 28 total)
  • Author
    Posts
  • #3832

    Rishabh
    Participant

    Website: http://demo.infotyke.com/adco

    When we try to use contact us form it shows an error:

    Warning: require_once(phpMailer/phpmailer.php) [function.require-once]: failed to open stream: No such file or directory in /home/infot3lx/public_html/demo/adco/php/contact.php on line 4
    
    Fatal error: require_once() [function.require]: Failed opening required 'phpMailer/phpmailer.php' (include_path='.:/usr/local/altphp/lib/php') in /home/infot3lx/public_html/demo/adco/php/contact.php on line 4
    • This topic was modified 5 years, 1 month ago by  Rishabh.
    #3838

    CreaboxThemes
    Keymaster

    Try to change the folder name from phpMailer to phpmailer.

    #3841

    Rishabh
    Participant

    Its only phpmailer – the name of folder.

    #3844

    CreaboxThemes
    Keymaster

    Have you changed the folder name? Regards

    #3845

    Rishabh
    Participant

    I didnt but it was alreadt phpmailer

    #3849

    CreaboxThemes
    Keymaster

    So, the folder is called ‘phpmailer’, isn’t it?

    And the file contact.php, what code is in the line 4? require_once(‘phpmailer/phpmailer.php’);?

    Regards

    #3851

    Rishabh
    Participant

    FYI:

    FTP username: test@adcoarchitects.com
    FTP Password: test#4488
    FTP server: ftpes://ftp.adcoarchitects.com
    FTP & explicit FTPS port: 21

    Please resolve my all problems and let us know so that I can change my password.

    1. Contact Form
    2. Contact Button

    Thank You!

    #3852

    Rishabh
    Participant

    It was require_once(‘phpMailer/phpmailer.php’);?

    I have updated it require_once(‘phpmailer/phpmailer.php’);?

    #3853

    CreaboxThemes
    Keymaster

    Hi, i have tested the contact form and it works fine. Check out it.

    #3856

    CreaboxThemes
    Keymaster

    Hi, I can’t access to your FTP.

    #3857

    CreaboxThemes
    Keymaster

    Your contact form works fine. Have you tried to delete the cache? Press Ctrl+F5 or delete the browser cache.

    #3858

    Rishabh
    Participant

    Hey, Thank You Very much 🙂 You’re awesome!!! Form is working fine.

    The Only problem is, buttons are not showing up on my screen .

    Please help. Thanks much!

    #3860

    CreaboxThemes
    Keymaster

    To fix that, you have to set height to the menu div. You have to edit the file index.html from the line 107 to 115:

    <div class="row" style="height: 120px">
       <div class="col-md-2 col-md-offset-1" style="height: 120px">	    	
         <ul class="menu fadeOut-3">
            <li><a id="about" class="fadeOut-2" href="#" title="About"><span class="menu-back"></span>About</a></li>
    	<!-- <li><a id="newsletter" class="fadeOut-2" href="#" title="Newsletter"><span class="menu-back"></span>Newsletter</a></li> -->
    	<li class="last"><a id="contact" class="fadeOut-2" href="#" title="Contact"><span class="menu-back"></span>Contact</a></li>
         </ul>
       </div>
    </div>

    Regards

    #4083

    Kedar
    Participant

    Hi,
    I had the same problem as Rishabh.
    I changed the “phpMailer” to “phpmailer”. First warning now is changed by:

    “Could not instantiate mail function. Sorry, we can’t send this message.”

    Second question. I’m changing the coutdown date to new one, but at the website still appears some 40 days countdown. Even if I change date to smth from the past countdown still works from 40 days…

    #4084

    CreaboxThemes
    Keymaster

    Hi Kedar,

    can you send me your url to check the error?

    Regards

Viewing 15 posts - 1 through 15 (of 28 total)

You must be logged in to reply to this topic.