Live Preview

Live Preview

Support Forums Blanco – WP Theme Live Preview

This topic contains 8 replies, has 2 voices, and was last updated by  CreaboxThemes 2 weeks, 1 day ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #6137

    Matt
    Participant

    Hello,

    If I click “Customise Your Theme” button or go to “Appearance” then “Customise” the Live Preview is unavailable yet all the all the information is showing in sidebar.

    Why is this?

    I’d really like to use Live Preview in WordPress. Thanks

    #6139

    CreaboxThemes
    Keymaster

    Hi,

    Really I don’t know why it’s no possible to check the theme from the page ‘Appearance > Customize’. I’m going to find the problem and try to resolve it.

    Anyway, with the plugin WPBakery Visual Composer it is not the perfect place to modify the pages. The best way is from the edition of the pages, the option ‘Fronted editor’. And I don’t know if the plugin is supported from the ‘Customize’ page.

    Regards

    #6173

    Matt
    Participant

    Hello,

    The issue with Live Preview in Blanco 1.3 (Appearance > Customize) is unfortunately still not resolved. Please assist. Thank you.

    #6177

    CreaboxThemes
    Keymaster

    Hi,

    sorry for the inconveniences and the delay to answer. I will resolve the problem and it will be ready in the next update.

    Regards

    #6179

    CreaboxThemes
    Keymaster

    Hi,

    I have updated the theme to resolve this problem. Shortly you will receive an email when the theme will be ready.

    Regards

    #6183

    Matt
    Participant

    Thanks, I’ve got the email. I clicked the link from the email and signed in to ThemeForest.net

    • It looks as though it’s still v1.3 (which I was already using)?
    • In ThemeForest there are currently 4 Download options for Blanco:

    1) All files & documentation
    2) Installable WordPress file only
    3) License certificate & purchase (PDF)
    4) License certificate & purchase code (text)

    Which of the above should I download in order to update the theme?
    Thank you

    #6185

    CreaboxThemes
    Keymaster

    Hi,

    don’t worry about the version. It’s the same version because the update is to resolve that bug. There are not important change to upgrade the version.

    Download the first option. In the file downloaded, you can get the file blanco.zip to upload again via FTP or your website.

    Regards

    #6187

    Matt
    Participant

    After going Appearance > Themes > Add New > Upload Theme > select “blanco.zip” > click Install Now

    Then I got the following message:

    Unpacking the package…

    Installing the theme…

    Destination folder already exists.

    /home/mattbuchananco/public_html/wp-content/themes/blanco/

    Theme installation failed.

    Any ideas of what to do now? Thanks

    #6188

    CreaboxThemes
    Keymaster

    You have to removed the theme and then upload the new update.

    Regards

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