September 6, 2018 at 4:55 pm #6137
If I click “Customise Your Theme” button or go to “Appearance” then “Customise” the Live Preview is unavailable yet all the all the information is showing in sidebar.
Why is this?
I’d really like to use Live Preview in WordPress. ThanksSeptember 6, 2018 at 10:47 pm #6139
Really I don’t know why it’s no possible to check the theme from the page ‘Appearance > Customize’. I’m going to find the problem and try to resolve it.
Anyway, with the plugin WPBakery Visual Composer it is not the perfect place to modify the pages. The best way is from the edition of the pages, the option ‘Fronted editor’. And I don’t know if the plugin is supported from the ‘Customize’ page.
RegardsNovember 17, 2018 at 1:09 am #6173
The issue with Live Preview in Blanco 1.3 (Appearance > Customize) is unfortunately still not resolved. Please assist. Thank you.November 21, 2018 at 7:52 am #6177
sorry for the inconveniences and the delay to answer. I will resolve the problem and it will be ready in the next update.
RegardsNovember 21, 2018 at 12:18 pm #6179
I have updated the theme to resolve this problem. Shortly you will receive an email when the theme will be ready.
RegardsNovember 22, 2018 at 8:06 am #6183
Thanks, I’ve got the email. I clicked the link from the email and signed in to ThemeForest.net
• It looks as though it’s still v1.3 (which I was already using)?
• In ThemeForest there are currently 4 Download options for Blanco:
1) All files & documentation
2) Installable WordPress file only
3) License certificate & purchase (PDF)
4) License certificate & purchase code (text)
Which of the above should I download in order to update the theme?
Thank youNovember 22, 2018 at 8:48 am #6185
don’t worry about the version. It’s the same version because the update is to resolve that bug. There are not important change to upgrade the version.
Download the first option. In the file downloaded, you can get the file blanco.zip to upload again via FTP or your website.
RegardsNovember 25, 2018 at 2:51 am #6187
After going Appearance > Themes > Add New > Upload Theme > select “blanco.zip” > click Install Now
Then I got the following message:
Unpacking the package…
Installing the theme…
Destination folder already exists.
Theme installation failed.
Any ideas of what to do now? ThanksNovember 25, 2018 at 10:44 pm #6188
You have to removed the theme and then upload the new update.
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