Mailchimp Newsletter

Support Forums Cian – HTML Template Mailchimp Newsletter

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Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #3796
    Liana
    Participant

    Hi there,

    I am trying to get the Mailchimp newsletter form to work but it just seems to say “Submitting…” and nothing happens. What could be the problem?

    Thanks in advance,
    Liana

    #3803
    CreaboxThemes
    Keymaster

    Do you get any javacript error? Can you send me your url website to check it?

    Regards

    #3804
    Liana
    Participant

    Hi,

    Here is the link: ***************

    Thanks,
    Liana

    • This reply was modified 6 years, 3 months ago by CreaboxThemes.
    #3805
    CreaboxThemes
    Keymaster

    Hi,

    I have reviewed your website. Try to delete the code for the other kind of subscription form. That could be cause a javascript conflict.

    You have to edit the file custom.js (folder js) and delete the code from the line 82 to 110:

    $('.success-message').hide();
    ...
    });

    Regards

    #3806
    Liana
    Participant

    Unfortunately, that didn’t work…

    #3807
    CreaboxThemes
    Keymaster

    Hi,

    the main package works fine. If you upload the default file into your server, you can check if the mailchimp function works fine. You have to check the video version, where the mailchimp function is.

    Maybe, it could be an error with the json response in your server. If the default theme doesn’t work, you would have to contact with your server provider.

    Regards

    #3892
    Nejc
    Participant

    Hi, i have the same problem and it is not even working for video versions. Please help

    #3893
    Nejc
    Participant

    HI i have the same problem and it is not even working for video index files. Please help.

    #3897
    CreaboxThemes
    Keymaster

    Hi Nejc,

    can you send me your url website to check the error?

    Regards

    #3898
    Nejc
    Participant

    Website address is http://test.bloom.si

    Thanks.

    #3907
    CreaboxThemes
    Keymaster

    Hi Nejs,

    sorry for the inconveniences. Try with this code:
    url: 'http://bloom.us7.list-manage.com/subscribe/post?u=76ad9826dd653ca80aa876e7c&id=5e1dbe3ad8'

    Regards

    #3912
    Nejc
    Participant

    Still same problem.

    #3913
    CreaboxThemes
    Keymaster

    Hi,

    sorry but I have checked and it works fine. Have you deleted the cache?
    Even I received the confirmation email.

    Regards

    #3914
    Nejc
    Participant

    Sorry i forgot to delete cache 🙂 Thanks for your help 🙂

    #3917
    CreaboxThemes
    Keymaster

    You’re welcome 😉

Viewing 15 posts - 1 through 15 (of 15 total)
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