November 10, 2017 at 11:06 am #5896
The pattern does not work correctly.
In desktops and iPhone 8 they work correctly. On Samsung S6 and iPhone 5 they work with some issues.
Check this screenshot from my S6: https://gyazo.com/09afc1d9082feb473ee273fcd6149503
And this one from iPhone 5: https://gyazo.com/02f3432f2bfb8b7c2ce45d108f7d898a
And finaly, on every device, the success message after submiting the form shows that same space. Even on desktops: https://gyazo.com/d72f6a6e1e810c34f20e6818d9629a6d
I’m sorry for troubling you with all this details, but is there a way to fix it?
Thanks.November 13, 2017 at 8:41 am #5900
I have made changes in the plugin to resolve this problem. Now, it is ok.
I will update the plugin with these changes.
RegardsNovember 13, 2017 at 11:08 am #5901
Do you mean update in the Codecanyon store?
If I uypdate it, will I loose the other changes that you made like the counutdown in mobile?November 13, 2017 at 11:14 am #5902
Yes, I mean in the Codecanyon store. Don’t worry about those changes because I will update the plugin with them too.
RegardsNovember 14, 2017 at 3:37 pm #5917
Is there any ETA for that?November 14, 2017 at 4:03 pm #5918
sorry but I don’t understand you. Do you still the error in your website?
RegardsNovember 14, 2017 at 6:06 pm #5919
Yes I do.
I did ask for ETA (time for it) to publish the plugin in CodeCanyon.
I still have the error, and I believe this is the last one that we found on having a bug-free plugin tbat works on mobile and desktop.
What I need (the ETA) is the time frame for you to post this on codecanyon so we can download it.
Thanks.November 15, 2017 at 8:15 am #5920
It’s really strange because I have checked your website in my mobile device and it looks great. Without problems. I use an iPhone. Could you send me screenshot from your devices please?
RegardsNovember 15, 2017 at 1:45 pm #5921
I don’t understand. You said you’re going to fix it and now you’re asking me again about the error.
I try this both on iPhone 8 Plus and Galaxy s6, both have the same behavior.
Please see this video (better than a screenshot) to understand it:
As you can see, the top margin is not a pattern. Also, whe you hit the submit button and get the OK message, the margin further increases with the image from the first part of the website.
Please advise on this. We’re friday as a deadline to deliver this to our client.November 15, 2017 at 1:46 pm #5922
Here’s also the iPhone video, without any pattern at all: https://player.vimeo.com/external/242930012.sd.mp4?s=95d409703ba38a81472c439221f303c0f11fd274&profile_id=165
We’re using here a private window, so it won’t have anything cached.November 15, 2017 at 3:08 pm #5924
I know the problem perfectly. I asked you about it because I made changes and I wanted to know if the problem was yet.
I have checked that the problem still happens. I’m going to resolve it asap.
About the texts, I don’t know why you can’t view it. In my mobile phone are ok.
RegardsNovember 15, 2017 at 3:29 pm #5925
Oh, ok, I got it now.
The text is an Android-only issue, on iPhone it works great.
Let me know as soon as you resolve it, please.
Thanks.November 15, 2017 at 6:42 pm #5926
I have made modifications in your plugin. Could you check it in your mobile devices?
RegardsNovember 15, 2017 at 8:32 pm #5928
On Android it’s perfect.
However on iPhones it still don’t show un the pattern.
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