December 7, 2016 at 8:43 pm #5579
We seem to have on going problems with our site (GRIS template)
Our URL : crowdfuncandy.com
a)in safari browser video does not loop plays once
b)map issues does not work – shows error mark & java directive
c)some times in firefox the video does not work and shows white background text stating runtime error but after one or two refreshing complies and works
I have followed and applied some of your members post replies but still having a couple of problems
purchased :28 november 2016 w/support
Can you help pls
CheersDecember 9, 2016 at 8:34 am #5582
sorry for the delay to answer. I have checked your website crowdfuncandy.com but there is a server error.
RegardsDecember 9, 2016 at 11:46 am #5585
Sorry it’s crowdfundcandy.com not crowdfuncandy
My autocorrect is pants
DavidDecember 12, 2016 at 10:01 am #5593
you have to edit the code where Google Maps is loaded. Change that line for the next one:
RegardsDecember 12, 2016 at 10:32 am #5594
And video play issues as per previous emails
Q: is there a way of having video background work on mobile devices…..would I need to supply HTML5 video sources and embed?December 12, 2016 at 10:43 am #5595
In reply to your previous post “edit where google maps loaded” we did previously and it stopped the websites from loading
We have a api code and inserted it in the website page…..could you clarify where it is to be changed
RegardsDecember 13, 2016 at 8:18 am #5599
About the Google Maps APi, I have checked your code and you have to edit your main file index.html and change the line 187 with this current code:
to this one:
Replace the text YOUR_API_KEY by the code you have.
The video doesn’t play in mobile and tablet devices because the scripts uses doesn’t work in those devices correctl, so there are maybe some deveices where the video will not work. And about the video problems, I’m goint to check them and I will contact you with a solution.
You must be logged in to reply to this topic.