Menu button not working in IE11

Support Forums Gris – HTML Template Menu button not working in IE11

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #3899
    Anonymous
    Inactive

    Hello,

    I just purchased the GRIS Theme.

    I’m using the index.html page.

    When viewing the page (without any modification) in IE11, the menu will only work on the initial click.

    If you try to click again, the menu will not display and the button no longer works.

    I was hoping I could get some help with a patch / resolution.

    Love the theme. Thanks!

    #3900
    Anonymous
    Inactive

    The form submit buttons are also not working.

    I try to add an action of “mailto:email@email.com” and nothing happens when clicking.

    I also tried leaving at as the template default (linking to a PHP) and it would not post the form.

    Any help would be appreciated.

    I’m working off the default template (index.html) without modification.

    #3906
    CreaboxThemes
    Keymaster

    Hi Bxndxx,

    I will review the theme in IE11 thoroughly.

    About the contact form. That only happens in IE11 , doesn’t it?

    Regards

    #3923
    Anonymous
    Inactive

    Hello there.,

    Thanks very much : )

    The contact form doesn’t seem to be working in Chrome also.

    Thanks for looking into it.

    Cheers

    #3924
    CreaboxThemes
    Keymaster

    Hi,

    I have tested the theme in Chrome and the contact form works perfectly. What Chrome version do you use? What error do you get?

    Regards

    #3925
    CreaboxThemes
    Keymaster

    Hi,

    I have fixed the problem with the menu button. In IE11, if you click on the three lines icon, the function doesn’t work. But, if you click on the remaining space, the function works fine.

    To fix this problem, you have to edit the file style.css and change the class ‘.menu_button:hover span’ (line 396). You have to change it in this way:

    .menu_button:hover span {
    	opacity: 0; 
    	z-index: -100;
    }

    Regards

    #3926
    Anonymous
    Inactive

    Hi,

    My apologies, I just realised it is an Ajax based form post.

    I was expecting it to take me to a new page /php/sendmail.php

    I guess that only leaves the click problem on the menu.

    Thanks

    #3928
    Anonymous
    Inactive

    I just applied the modification to the style.css

    Now everything is working perfectly 🙂

    Thanks for the great support, great template!

    #3929
    CreaboxThemes
    Keymaster

    You’re welcome 😉

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