open_basedir restriction error with vafpress plugin

open_basedir restriction error with vafpress plugin

Support Forums Blanco – WP Theme open_basedir restriction error with vafpress plugin

This topic contains 10 replies, has 2 voices, and was last updated by  CreaboxThemes 2 weeks, 6 days ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #5935

    David Grotkasten
    Participant

    Hello,

    my client bought the Blanco WP-Theme and I installed it on her WordPress.

    But when activating the required plugin Vafpress Metaboxes I get the following warning:

    Warning: is_readable(): open_basedir restriction in effect. File(/var/www/ud04_349/html/wp-content/plugins/vafpress-metaboxes/vafpress.php/vp_textdomain-de_DE_formal.mo) is not within the allowed path(s): (/var/www/ud04_349:/usr/share/php) in /var/www/ud04_349/html/wp-includes/l10n.php on line 584

    First I thought it is caused by a open_basedir restriction so I contacted my clients server provider to lift the restriction. But they told me that open_basedir is not the problem. The said the file var/www/ud04_349/html/wp-content/plugins/vafpress-metaboxes/vafpress.php/vp_textdomain-de_DE_formal.mo does not exit.

    So I think the problem is in the theme or the plugin. Since the plugin has no working support I am asking for help here.

    It is probably because of this error but as for now the Theme options are not working so the theme is useless so far.

    How could I solve this problem?

    Many thanks in advance!

    Greetings,

    David G.

    #5938

    CreaboxThemes
    Keymaster

    Hi,

    what theme option do you mean? This plugin is used for the options in the pages, portfolio and slides. And the page ‘Theme settings’ uses the plugin ‘Redux Framework’, not this.

    Regards

    #5940

    David Grotkasten
    Participant

    Hi,

    The global theme options are working now. The problem was caused by an WordPress JS bug in the new wordpress update.

    However, the Vafpress Metabox warning is still there and breaks my page. When I try to deactivate the plugin, the page breaks entirly and I cannot see any content apart from another error message.

    @CreaboxThemes: I will provide you with a temporary user for the site so you can have a look at it.

    Best Regards,
    David

    #5941

    David Grotkasten
    Participant

    I send the credentials to admin@creabox.es

    #5942

    CreaboxThemes
    Keymaster

    Hi,

    I have checked your website and the error. I have reviewed the code of the plugin and several forum websites and the error is produced by the server configuration.
    I have found a possible solution. Fixed it by setting “none” in “open_basedir” in the php settings of your server provider.

    Regards

    #5943

    David Grotkasten
    Participant

    Hi,

    thanks for you work! I’ve been in contact with my provider again and they told me again that open_basedir can not be deactivated but it is also not the source of the problem. I think they are right when I look at the warning closesly:

    Warning: is_readable(): open_basedir restriction in effect. File(/var/www/ud04_349/html/wp-content/plugins/vafpress-metaboxes/vafpress.php/vp_textdomain-de_DE_formal.mo) is not within the allowed path(s): (/var/www/ud04_349:/usr/share/php) in /var/www/ud04_349/html/wp-includes/l10n.php on line 584

    vafpress.php is clearly not a directory but a file. That means the plugin is trying to retrieve a language from a path that can’t be right. Looks to my like a plugin code problem.

    Since I am not an expert in PHP I cannot debug that myself. Also I cannot find a working support for the Vafpress problem. That means, at the moment you are the only person I can turn to with this problem…

    The annoying part is that the theme does not seem to work without the plugin.

    Best Regards,
    David

    #5944

    CreaboxThemes
    Keymaster

    Hi,

    I have edited the plugin in your website and I have resolved the problem. Now, the error doesn’t appear.

    I will be very grateful if you could rate the theme from your download page (https://themeforest.net/downloads) please.

    Regards

    #5945

    David Grotkasten
    Participant

    Thank you CreaboxThemes for resolving this problem! Let’s hope I won’t encounter any more:)

    I left a comment on themeforest:)

    Have a good day!

    David

    #5946

    CreaboxThemes
    Keymaster

    Thank you very much for the comment. Sorry if I didn’t explain me better but I wanted to mean about vote the theme from the downloads page (https://themeforest.net/downloads) selecting the stars and leave a comment.

    Regards

    #5947

    David Grotkasten
    Participant

    Unfortunatly I did not buy and download the theme myself but my client did

    #5948

    CreaboxThemes
    Keymaster

    Ok. No problem. Thanks 😉

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