Problem with – Homepage (Youtube Video)

Support Forums Cian – WP Theme Problem with – Homepage (Youtube Video)

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Viewing 15 posts - 1 through 15 (of 35 total)
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  • #5165
    Sumit Rathore
    Participant

    I have selected the Homepage (Youtube video) and in the Theme options, have configured the youtube video that I need to use.
    But :-

    – Neither the youtube video is loading in background
    – Nor, I see the navigation bar in this case.

    This the video that I am using :- https://www.youtube.com/watch?v=lYXzHQUkLTU&feature=youtu.be
    URL from my youtube account ( https://youtu.be/lYXzHQUkLTU)

    I have already raised this issue before buying the theme, but seems like its existing. Please provide the resolutions.

    – Sumit Rathore

    #5166
    CreaboxThemes
    Keymaster

    Hi Sumit,

    have you create a page with the template Background Video Youtube? And then, have you selected it in the option Front Page in the page Settings > Reading?

    Regards

    #5168
    Sumit Rathore
    Participant

    I did not create a new page, but for “Home” page, I have changed the template to “Background video Youtube” and used this as the page for Setttings>Reading>Front Page

    #5169
    CreaboxThemes
    Keymaster

    Hi,

    that should be fine. I don’t understand why there is an error.

    Can you create a new user for me in your admin panel please? In that way, I can make test and check the error. I have done this with other users and there were no problems. You can trust me.

    Regards

    #5170
    Sumit Rathore
    Participant

    Aactually, I am currently running it in my local server. What can be done now ?

    #5171
    Sumit Rathore
    Participant

    Hi,

    The problem with video is resolved. But I have the other problems :-

    – I am testing the responsiveness and even on small screens ie phone and tablet, the video is playing. Whereas I have selected the option to show an image on small devices.

    – The Gallery section is not showing up properly, as it shows up on your site.

    #5176
    CreaboxThemes
    Keymaster

    Hi,

    I’m glad you could fix the problem with the video.

    About the video on small screens, did you test it in a mobile?
    What is the problem with the Gallery exactly? Can you send me a screenshot please?

    Regards

    #5186
    Sumit Rathore
    Participant

    There are 2 problems with the Gallery :-

    1) In demo , on click of “Gallery”, there is a image scroll option. But I dont see it in my site. Its just showing one image at a time and no scroll bar

    2) In demo, under “Video”, which I click on the images, the popup video is coming up, but in my site, only a image shows up and NO video.

    #5188
    CreaboxThemes
    Keymaster

    Hi,

    1. Sorry about this but I don’t understand you very well. What image scroll option do you mean? So you mean the navigation option between the images?
    2. When you are editing the portfolio item, do you select the video option in the top tabs?

    Regards

    #5192
    Sumit Rathore
    Participant

    Yes. I meant the navigation between images. So when I open one image, it opens in modal popup, then I dont have the option to scroll back or forward, like its on your demo site.

    Secondly, for videos too, only an image opens in modal popup, but I dont see a video to play , like in your demo site.

    Where / what I need to change for it ?

    #5197
    CreaboxThemes
    Keymaster

    Hi,

    you have to use the tabs in the portfolio item. I attach you an imagen to show you where they are.
    Portfolio options

    Regards

    #5201
    Sumit Rathore
    Participant

    Ok.

    The first thing is, the Portfolio DO NOT show me the tabbed item. It just shows me the list of items that are being added.

    null
    Now, i have created a new category “Screenshots” and added 3 images in them but I still do not see the scroll option.

    Am I still missing something.

    #5205
    CreaboxThemes
    Keymaster

    Hi,

    if you want to view the images like a gallery, you have to select the option Gallery in the tab options, in each item portfolio you want to add to the gallery.

    Regards

    #5401
    GDV_Prague
    Participant

    Hi,
    I have the same problem as topicstarter. Home page is selected in Settings and it’s Background Video Youtube type, but nothing happend, video does not appear. The same with Video Own, I tried .mp4 and .avi, but unsuccessfullyy.
    The Image slider and Parallax works fine.

    #5402
    CreaboxThemes
    Keymaster

    Hi,

    I don’t understand why there is an error.

    Can you create a new user for me in your admin panel please? In that way, I can make test and check the error. I have done this with other users and there were no problems. You can trust me.

    Regards

Viewing 15 posts - 1 through 15 (of 35 total)
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