Problem with – Homepage (Youtube Video)

Support Forums Cian – WP Theme Problem with – Homepage (Youtube Video)

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Viewing 15 posts - 16 through 30 (of 35 total)
  • Author
    Posts
  • #5403
    GDV_Prague
    Participant

    Hi, sure I can create an account for you. What is your email, I’ll send you login/password.
    BR,
    Denis.

    #5404
    CreaboxThemes
    Keymaster

    Ok. My email is admin@creabox.es

    Regards

    #5405
    GDV_Prague
    Participant

    Account is created, please check your email.

    #5406
    CreaboxThemes
    Keymaster

    Hi,

    I have checked your website but I can’t access because there is a thirsd question that I can’t respond. It is russian and I don’t undertand it.

    Regards

    #5407
    GDV_Prague
    Participant

    Hi,
    sory, I forgot about this kind of CAPTCHA.
    It’s deactivated now.
    Regards,
    Denis.

    #5408
    CreaboxThemes
    Keymaster

    Thanks 😉

    #5463
    Sumit Rathore
    Participant

    This is reopened. I have added 3 youtube videos at three place. but none of them shows up.

    1) In video section, I have just replaced the old youtube video url with new one and the video stopped showing up on website.

    2) Added 2 video post in Portfolio section. But on website, on click of it, I only see the featured images that I have added, but not the videos

    3) The images in portfolio are not showing in rolling scroll. I need to click on each image, to see it.

    The website is live (www.motrss.com), so I need your help immediatly.

    #5467
    CreaboxThemes
    Keymaster

    Hi,

    sorry for the delay to answer.

    1. I have checked your website and the video loads ok.
    2. How have you set up the video item? I attach you an image where you can check the options to use: video edition
    3. There is an error in the source code. I have to fix it. If you want, you can create a new user for me in your admin panel. In that way, I can change the code in your site. I have done this with other users and there were no problems. You can trust me.

    Regards

    #5469
    CreaboxThemes
    Keymaster

    I have removed the other topic ‘Issue with Homepage videos’ because it is repeated with your last comment here.

    Regards

    #5470
    Sumit Rathore
    Participant

    I have sent you the email at – admin@creabox.es with login details.

    Please check

    #5471
    CreaboxThemes
    Keymaster

    Hi again Sumit,

    I have found the solution for the third point. Maybe the way to get work the gallery is a bit confused. You have to add an item with the option ‘gallery’, but you haven’t to use the option ‘Pick images’. The image for the gallery is the featured image. If you add other item with the same way, it will be other image for the gallery.

    Regards

    #5472
    Sumit Rathore
    Participant

    I did not understand ??

    #5473
    Sumit Rathore
    Participant

    I just checked and it does not show me all those 4 options to add item.

    #5474
    CreaboxThemes
    Keymaster

    Hi,

    the gallery images work fine now. Please, DON’T update the plugin ‘Portfolio Post Type’ because the theme hasn’t been update with the new version of this plugin.

    Regards

    #5475
    Sumit Rathore
    Participant

    Hi,

    The gallery videos are now showing. But we still have 2 issues :-

    1) Videos is not showing in “App Demo Section”. It was showing previously, but after the updated the video url, it stopped showing.

    2) Need to change the “Empty Page 1” template for “Features” page template.

    Please fix these changes ASAP

Viewing 15 posts - 16 through 30 (of 35 total)
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