I have a added a new page called “FAQ” on my site. I have added the link of this page, as a menu item in nav bar.
The url is :- http://mysite/faq
I have also placed this link in footer.
Now, When I click on FAQ from the menu bar, NOTHING happens. But when I click it from footer, the page opens and displays correctly. So there is no problem with teh page.
I think the jquery is blocking the default behaviour of tag.
if you want to add an external link to the menu, you have to follow the next steps:
Create a custom link in the page Appeareance > Menu
Load the website and copy the ID of the menu link. You have to read the source code to get it:
Go to the page Appearance > Theme Options > Custom Scripts, and type the next code in the option Custom JS. With this code you will disable the function ScrollTo for this link: jQuery("#menu-id").removeClass("scrollTo");