Problem with newsletter and contact form

Support Forums Verde – HTML Template Problem with newsletter and contact form

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  • #3750
    Donatos Dinis

    Good day,

    It seems that I am having problem with the settings for mailchimp newsletter form and also the contact email form.

    my site is
    I am using the youtube video index file.

    1) when I enter an email in the newsletter signup and push send and displays submitting forever. I have entered the mailchimp signup form url in the ajaxchimp.js.
    Can you tell me what might be going wrong?
    In the worst case scenario, can I change the subscription to just send an email to my email address?

    2) When I enter information in the contact form and press send I receive the following error.

    Invalid address: TO_EMAILYou must provide at least one recipient email address. MSG_SEND_ERROR

    I have changes the config.php file variables as mentioned in your documentation. What might be the problem?

    Thank you for your time.

    kind regards,

    Donatos Dinis



    you have an error in the two forms because an error in the json response occurs. You have to contact with your server provider to avoid this error. Keep me informed about the problem.


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