Theme does not load

Theme does not load

Support Forums Cian – WP Theme Theme does not load

This topic contains 12 replies, has 2 voices, and was last updated by  CreaboxThemes 2 months, 1 week ago.

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #6202

    jesse
    Participant

    Hi,

    I installed the only wordpress files into my wordpress account and there was no error message yet the theme does not actually load and has no live preview. Can you please help?

    #6203

    CreaboxThemes
    Keymaster

    Hi,

    It’s really strange. What WordPress version do you use?

    Regards

    #6204

    jesse
    Participant

    It’d the latest version. Can you please log into my account and update the theme to the demo?

    #6205

    jesse
    Participant

    What email address should i send my login credentials to?

    #6206

    CreaboxThemes
    Keymaster

    Hi,

    you can send me the data to access to admin@creabox.es

    Regards

    #6207

    jesse
    Participant

    Sent.

    #6208

    CreaboxThemes
    Keymaster

    Thanks.

    I have imported all the demo content and it works fine.

    Regards

    #6209

    jesse
    Participant

    Hi,

    The slider at the top of the page for some reason is not displaying on the desktop..can you please see if that can be back up?

    #6210

    CreaboxThemes
    Keymaster

    Hi,

    I have resolved the problem. You can check it.

    Regards

    #6346

    jesse
    Participant

    Hi, I had to re-install the them and i clicked install demo content and it says it installed yet it doesn’t actually show up on my website. Can you please successfully import demo data?

    wrdpress user:jslay777 pass:Youngbuck123!

    http://www.uncuffingseason.com

    #6347

    CreaboxThemes
    Keymaster

    Hi,

    I have checked your theme version and it’s 2.1. Do you want to install the last version 3.0? If so, you have to download the last version from the downloads page in Themeforest and upload it.

    Regards

    #6348

    jesse
    Participant

    Hi,

    I tried downloading the updated version but when i attempt to upload it wordpress just says file already exists and upload failed.

    Can you please log in and upload it for me with all the demo data?

    #6349

    CreaboxThemes
    Keymaster

    Hi,

    I have updated the theme and imported all the demo content.

    Regards

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