Utility import failing

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • December 29, 2014 at 3:15 pm #4163
    Rupert
    Participant

    Hi,

    When I try to improt the theme-options.txt file I get the below errors.

    Import failed: Invalid data

    I have setup all the required items and all steps in the documentation complete correctly. However, this step fail. Can you please help?

    December 29, 2014 at 6:44 pm #4171
    CreaboxThemes
    Keymaster

    Hi Rupert,

    I will check the file and I will contact you.

    Regards

    December 30, 2014 at 12:51 am #4175
    CreaboxThemes
    Keymaster

    Hi,

    I have made tests with the theme and I can import the all the options perfectly.

    If you want, you can create a new user to me in your admin panel. In that way, I can see the errors on site to fix them. I have done this with other users and there were no problems. You can trust me. I only want fix this problem.

    Regards

    December 30, 2014 at 9:21 am #4178
    CreaboxThemes
    Keymaster

    Hi Rupert,

    can you send me the url please?

    Regards

    December 30, 2014 at 9:34 am #4182
    CreaboxThemes
    Keymaster

    Hi Rupert,

    the user has to be administrator.

    Regards

    December 30, 2014 at 4:59 pm #4199
    CreaboxThemes
    Keymaster

    Hi Rupert,

    I have imported the content of the file ‘theme-options.txt’ and there were no problems. How have you imported it?

    In the folder DemoData there are two files. The file ‘cian-applandingpage.wordpress.2014-11-17.xml’ has to be imported from Tools > Import:Wordpress. And if you want to import the file ‘theme-options.txt’, you have to open it with a text editor, copy the content, go to Appeareance > Theme Options > Utility, and paste into Import input box and Save.

    Regards

    December 30, 2014 at 6:36 pm #4202
    CreaboxThemes
    Keymaster

    Hi Rupert,

    yes, it’s so strange. The sections are duplicated. You have to delete each section duplicated and it will be ok.

    Regards

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