Video Not loading

Video Not loading

Support Forums Verde – HTML Template Video Not loading

This topic contains 1 reply, has 2 voices, and was last updated by  CreaboxThemes 2 weeks, 6 days ago.

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  • Author
    Posts
  • #6324

    shawn
    Participant

    When you go to the website, the video background does not load until i refresh the page multiple times. Then, on mobile, the replacement image is not responsive and there is a “my video” text on the top left of the page. My website is warpedmentality.com. Is there any way I could get a refund. Thanks! Shawn

    #6325

    CreaboxThemes
    Keymaster

    Hi,

    sorry for the inconveniences. I have checked your website but there isn’t the theme upload.

    If you want I can help you to resolve the problems and to get the theme works fine. But If you don’t want, there is no problem to get a refund. You can ask for it from here: https://themeforest.net/refund_requests/new

    Regards

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