Tagged: video background
August 30, 2018 at 2:39 pm #6109
i tried to add a youtube video but i doesnt see anything,
plus i tried to add self host video but it doesnt start….
how to fix this pls?August 30, 2018 at 10:30 pm #6112
sorry for the inconveniences.
You are right about the Youtube version. There was an error and I resolved it and updated the plugin. You will receive an email when the plugin is ready.
But about the other problem with the self host video, I have made tests and it works fine. What kind of error do you get?
RegardsAugust 31, 2018 at 7:14 am #6113
Ok for YouTube i will wait plugin update
About the selfhosted (the one in interested) it doesnt work. I explain better. It doesnt autoplay, it doesnt start.i noticed that if i have a logo (text or image) and i click in it, it start, but i have selected from plugin option to have no logo.
Pls let me know,
Thank youAugust 31, 2018 at 7:47 am #6114
the plugin is ready now. You can download it from your ‘Download page’: https://themeforest.net/downloads
About the autoplay in the video. Does it happens in the browser Firefox?
RegardsAugust 31, 2018 at 8:37 am #6115
No, it happening in all the browsersSeptember 2, 2018 at 9:38 pm #6117
sorry fot the delay to answer. I don’t know what happens.
Could you create a new user for me in your admin panel? In that way, I can check the problem and try to resolve it. I have done this with other user, so you can trust me.
RegardsSeptember 3, 2018 at 9:07 am #6126
where i can sed you admin access in private way?
pls let me know
thank youSeptember 3, 2018 at 10:30 am #6127September 25, 2018 at 6:06 am #6164
I’m also having trouble getting my vimeo link to play as a background – it doesn’t show up at all (in Chrome & Safari). As a test I tried a youtube link & sometimes the video will show, but doesn’t play. Let me know if you want my admin access. Thanks for your help! 🙂September 25, 2018 at 6:38 am #6165
could you send me your url to check the problem? If you don’t want to publish here, you can send me the link to my email firstname.lastname@example.org
RegardsSeptember 25, 2018 at 10:38 pm #6166
Thanks I’ve just emailed you the details. Cheers!September 26, 2018 at 7:48 am #6167
Thanks. RegardsOctober 24, 2018 at 5:28 am #6171
I am also having an issue with the self-hosted video background not playing and it’s why I chose to buy this plugin. At first, it was playing (not auto-playing, though) and then when I updated my site address to reflect my added SSL certificate, it won’t play anymore. I’ve deactivated, deleted, and re-uploaded. Still won’t play. Can you please offer a solution?October 24, 2018 at 7:22 am #6172
sorry for the inconveniences. Could you send me your url to check the problem? And it would be better if you create a new user for me in your admin panel. I have done this with other users and there were no problems, you can trust me.
You can send me the information to email@example.com
You must be logged in to reply to this topic.