Video problem

Video problem

Support Forums Verde – WP Plugin Video problem

This topic contains 7 replies, has 2 voices, and was last updated by  CreaboxThemes 2 weeks, 6 days ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #6109

    mirko
    Participant

    Hi,
    i tried to add a youtube video but i doesnt see anything,
    plus i tried to add self host video but it doesnt start….

    how to fix this pls?

    #6112

    CreaboxThemes
    Keymaster

    Hi,

    sorry for the inconveniences.
    You are right about the Youtube version. There was an error and I resolved it and updated the plugin. You will receive an email when the plugin is ready.
    But about the other problem with the self host video, I have made tests and it works fine. What kind of error do you get?

    Regards

    #6113

    mirko
    Participant

    Hi,
    Ok for YouTube i will wait plugin update
    About the selfhosted (the one in interested) it doesnt work. I explain better. It doesnt autoplay, it doesnt start.i noticed that if i have a logo (text or image) and i click in it, it start, but i have selected from plugin option to have no logo.
    Pls let me know,
    Thank you

    #6114

    CreaboxThemes
    Keymaster

    Hi,

    the plugin is ready now. You can download it from your ‘Download page’: https://themeforest.net/downloads

    About the autoplay in the video. Does it happens in the browser Firefox?

    Regards

    #6115

    mirko
    Participant

    Ok,
    No, it happening in all the browsers

    #6117

    CreaboxThemes
    Keymaster

    Hi,

    sorry fot the delay to answer. I don’t know what happens.

    Could you create a new user for me in your admin panel? In that way, I can check the problem and try to resolve it. I have done this with other user, so you can trust me.

    Regards

    #6126

    mirko
    Participant

    Hi,
    where i can sed you admin access in private way?
    pls let me know
    thank you

    #6127

    CreaboxThemes
    Keymaster

    Send me the admin access to admin@creabox.es

    Thanks

Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.