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Hello,
The pattern does not work correctly.
In desktops and iPhone 8 they work correctly. On Samsung S6 and iPhone 5 they work with some issues.Check this screenshot from my S6: https://gyazo.com/09afc1d9082feb473ee273fcd6149503
And this one from iPhone 5: https://gyazo.com/02f3432f2bfb8b7c2ce45d108f7d898aAnd finaly, on every device, the success message after submiting the form shows that same space. Even on desktops: https://gyazo.com/d72f6a6e1e810c34f20e6818d9629a6d
I’m sorry for troubling you with all this details, but is there a way to fix it?
Thanks.
Hi,
I have made changes in the plugin to resolve this problem. Now, it is ok.
I will update the plugin with these changes.Regards
Do you mean update in the Codecanyon store?
If I uypdate it, will I loose the other changes that you made like the counutdown in mobile?Yes, I mean in the Codecanyon store. Don’t worry about those changes because I will update the plugin with them too.
Regards
Yes I do.
I did ask for ETA (time for it) to publish the plugin in CodeCanyon.I still have the error, and I believe this is the last one that we found on having a bug-free plugin tbat works on mobile and desktop.
What I need (the ETA) is the time frame for you to post this on codecanyon so we can download it.
Thanks.
Hi,
It’s really strange because I have checked your website in my mobile device and it looks great. Without problems. I use an iPhone. Could you send me screenshot from your devices please?
Regards
Hi,
I don’t understand. You said you’re going to fix it and now you’re asking me again about the error.
I try this both on iPhone 8 Plus and Galaxy s6, both have the same behavior.Please see this video (better than a screenshot) to understand it:
https://player.vimeo.com/external/242927806.hd.mp4?s=ca1d74344ac417ab5c7cecc5e237724b1adaf539&profile_id=175As you can see, the top margin is not a pattern. Also, whe you hit the submit button and get the OK message, the margin further increases with the image from the first part of the website.
Please advise on this. We’re friday as a deadline to deliver this to our client.
Also, now the days did disappear again. Have you change anything on the website? They’re working OK last week when you add it on the javascript.
Here’s also the iPhone video, without any pattern at all: https://player.vimeo.com/external/242930012.sd.mp4?s=95d409703ba38a81472c439221f303c0f11fd274&profile_id=165
We’re using here a private window, so it won’t have anything cached.
I know the problem perfectly. I asked you about it because I made changes and I wanted to know if the problem was yet.
I have checked that the problem still happens. I’m going to resolve it asap.
About the texts, I don’t know why you can’t view it. In my mobile phone are ok.
Regards
Oh, ok, I got it now.
The text is an Android-only issue, on iPhone it works great.
Let me know as soon as you resolve it, please.
Thanks.
Hi,
On Android it’s perfect.
However on iPhones it still don’t show un the pattern.iPhone 7 Plus: https://player.vimeo.com/external/242998685.sd.mp4?s=c6458f787aef426859964e4762a44b356d143fa2&profile_id=164
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