Maps & few other things

Support Forums Gris – HTML Template Maps & few other things

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  • #5579
    DAVID DK
    Participant

    Hi Guys

    We seem to have on going problems with our site (GRIS template)

    Our URL : crowdfuncandy.com

    issues:

    a)in safari browser video does not loop plays once
    b)map issues does not work – shows error mark & java directive
    c)some times in firefox the video does not work and shows white background text stating runtime error but after one or two refreshing complies and works

    I have followed and applied some of your members post replies but still having a couple of problems

    purchased :28 november 2016 w/support

    Can you help pls

    Cheers

    #5582
    CreaboxThemes
    Keymaster

    Hi,

    sorry for the delay to answer. I have checked your website crowdfuncandy.com but there is a server error.

    Regards

    #5585
    DAVID DK
    Participant

    Sorry it’s crowdfundcandy.com not crowdfuncandy
    My autocorrect is pants

    Cheers

    David

    #5593
    CreaboxThemes
    Keymaster

    Hi,

    you have to edit the code where Google Maps is loaded. Change that line for the next one:

    <script type="text/javascript" src="http://maps.google.com/maps/api/js?key=YOUR_API_KEY&sensor=false"></script>

    You will find the option ‘YOUR_API_KEY’ following the steps from the Google Maps documentation: https://developers.google.com/maps/documentation/javascript/get-api-key?hl=en#get-an-api-key

    Regards

    #5594
    DAVID DK
    Participant

    Hi
    And video play issues as per previous emails

    Q: is there a way of having video background work on mobile devices…..would I need to supply HTML5 video sources and embed?

    #5595
    DAVID DK
    Participant

    In reply to your previous post “edit where google maps loaded” we did previously and it stopped the websites from loading

    We have a api code and inserted it in the website page…..could you clarify where it is to be changed

    Regards

    #5599
    CreaboxThemes
    Keymaster

    About the Google Maps APi, I have checked your code and you have to edit your main file index.html and change the line 187 with this current code:

    <script type="text/javascript" src="http://maps.google.com/maps/api/js?sensor=true"></script>

    to this one:

    <script type="text/javascript" src="http://maps.google.com/maps/api/js?key=YOUR_API_KEY&sensor=false"></script>

    Replace the text YOUR_API_KEY by the code you have.

    ——

    The video doesn’t play in mobile and tablet devices because the scripts uses doesn’t work in those devices correctl, so there are maybe some deveices where the video will not work. And about the video problems, I’m goint to check them and I will contact you with a solution.

    Regards

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