Send/Subscribe doesn't work

Support Forums Verde – WP Plugin Send/Subscribe doesn't work

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #4421
    mick
    Participant

    I’m using the latest version of wordpress and had the stock theme as selected. Unfortunately I have discovered that the send/subscribe button for emails hasn’t worked since I installed version 1.3. No plugins are installed other than verde. You just click the send button/arrow and nothing happens. Export list is empty.

    #4422
    CreaboxThemes
    Keymaster

    Hi mick,

    I don’t understand your problem. What version do you use? The plugin is at version 1.9 and wordpress is at version 4.1.1

    Regards

    #4426
    mick
    Participant

    Thanks for the reply. I updated the plugin from version 1.3 to 1.9. Both exhibit the same issue. Here’s a site: http://tinyurl.com/pfstzmd

    #4428
    mick
    Participant

    Here is part of the issue – Looks like the server doesn’t like something perhaps based upon stock permissions:

    POST http://mysite.com/wp-content/plugins/verde_plugin/themes/php/sendmail.php 500 (Internal Server Error)jquery-1.9.1.min.js:4 b.ajaxTransport.sendjquery-1.9.1.min.js:4 b.extend.ajax(index):257 (anonymous function)jquery-1.9.1.min.js:2 b.event.dispatchjquery-1.9.1.min.js:2 b.event.add.v.handle

    #4429
    mick
    Participant

    POST http://mysite .com/wp-content/plugins/verde_plugin/themes/php/sendmail.php 500 (Internal Server Error)jquery-1.9.1.min.js:4 b.ajaxTransport.sendjquery-1.9.1.min.js:4 b.extend.ajax(index):257 (anonymous function)jquery-1.9.1.min.js:2 b.event.dispatchjquery-1.9.1.min.js:2 b.event.add.v.handle

    #4430
    mick
    Participant

    Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    This is on the sendmail.php file. I changed the file to fix permissions and restrict them but it’s not helping. There is a problem with ajax apparently.

    #4432
    CreaboxThemes
    Keymaster

    Hi,

    If you want, you can create a new user to me in your admin panel. In that way, I can modify the code on site to check the errors. I have done this with other users and there were no problems. You can trust me. I only want fix this problem. You can send me the information to my email admin@creabox.es.

    Regards

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