Hi,

it’s really strange. I have checked your website and the plugin is not activated. Is still happening the problem?

Regards

Hi,

I have made a test and the importation works fine. Could you create a new user for me in your admin panel? In that way, I can check the problem and try to resolve it. I have done this with other users, so you can trust me.

Regards

Your welcome. If you need more help, contact me.

Regards

Hi,

I have resolved the problem. I have added the next code in the option Custom CSS in the page Theme Options > Custom Scripts:

.vc_row.vc_row-fluid[data-vc-stretch-content]{
left: 0px !important;
}

Regards

admin@creabox.es

Hi,

what kind of error do you get when you upload the file blanco.zip?

Regards

Hi,

could you create a new user for me in your admin panel? In that way, Ï can check the errors and resolve it. I have done this with other users, so you can trust me.

Regards

Hi,

thanks for the link. I have checked your website and the errors. For example, in the section ‘Funnel Visibility Management’ there are css styles to move it to the left. The styles are loaded inline in the section. To be exact, there is -197px at the left attribute.
Have you added this option in the row options when you edit the page with…[Read more]

Hi Jeff,

sorry for the inconveniences. Could you give me your url to check the problem please?

Regards

Hi,

the autoplay and loop are enabled in the plugin. You can check it in other browser like Firefox. But, as you can check in the article there are problems with some browser versions that not allow the autoplay.

In the admin panel, you can only add the video ID. This option is used to complete the javascript code used to load the Vimeo video.…[Read more]

Hi,

yes. In the admin panel you can only add the video ID and enable or disable the sound. What option do you want to change?

Regards

Hi,

I’m so sorry for the delay to answer.
I have looked for information and I have found that there are restrictions in the autoplay optin in some browsers. You can check the information here: https://help.vimeo.com/hc/en-us/articles/115004485728-Autoplaying-and-looping-embedded-videos

Regards

Hi,

what video version do you use?

Regards

Hi,

sorry for the delay to answer. I have checked the website and both plugins and I haven’t found any problem. Which is it exactly?

Regards

Hi,

sorry for the inconveniences. Could you create a new administrator user for me in your admin panel please? In that way, I can check the problem and try to resolve it. I have done this with other users so you can trust me.

Regards

Hi,

I have made a test in my demo website and the page works fine. I don’t know why you have that problem. Could you create a new admin user for me in your admin panel please? In that way, I can check the panel options and check the problem. I have done this with other users so you can trust me.

Regards

Hi,

I have made many tests and the option works fine. The option works when the user who accesses is not logged.

Regards

Hi,

I’m working on that to resolve the problem.

Regards

Your welcome. I’m glad it has been resolved. If you need something more help, contact me 😉

Regards